Front Desk Clerk (Fall 2026)

Req ID: 28463 Vacancy Type: Part-Time Number of Positions: 4 Closing Date: 08/30/2026 Job Summary Provides customer service at the Community Centre desk. Process services and sales and provides administrative support to members of the facility team. Duties and Responsibilities Provides up to date information on Community Centre and City wide services and programs both over thephone and in person at the Community Centre desk, in a professional and friendly manner to all customers. Contacts customers to inform of cancelled programs or classes. Registers customers into Recreation programs using the Recreation Registration Management System. Processes transfer and withdrawal requests for Recreation programs/memberships. Sells Recreation memberships to customers for swimming, skating, fitness and therapy. Collection of customer participation stats into Aquatic and Fitness programs. Sells customers pay-as-you-go admissions to public swim and skates, preschool, sports and fitness andtherapy drop-in programs. Ensures maximums/capacity of programs is maintained through sales of tickets. Follow and adhere to all Divisional Cash Handling policies/procedures, including building-site specificprocedures and inventory control. Responsible for the preparation of the end of shift/day Daily Sales Reports. Prepares floats and cash for deposits. Sells customers garbage bag tags, and sundry items such as manuals. Skills and Qualifications Secondary School Graduation Diploma or equivalent is required The successful candidate should poses good interpersonal and communication skills for working in a multi-tasking customer service environment Computer experience in Word, Excel and ActiveNET software, along with experiences in cash handling and balancing are deemed an asset Current Basic First Aid Certification (formerly Emergency First Aid and CPR B) required within 6 months of start date Primarily community centre environment Hourly Rate/Salary: $20.29 - $24.11 Grade: PC Hours of Work: up to 24 Work Location: Churchill Meadows Community Centre, Erin Meadows Community Centre & Iceland Arena Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , North District Non-Union/Union: Non Union Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement. If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible. If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion . Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.